Terms of service
Moss & Maye — Terms of Service
By using this website and placing an order with Moss & Maye, you agree to the following terms.
Products
Moss & Maye offers a mixture of vintage and pre-loved objects, original and handmade pieces, stationery, artwork and other carefully selected items. Many pieces are unique or have been previously owned and may show signs of age, use or natural variation. These characteristics form part of their individual character and will be described and photographed as accurately as possible.
Colours and appearance may vary slightly depending on lighting, photography and individual screen settings.
Orders and payment
All prices are shown in the currency displayed on the website. Payment must be received before an order is dispatched.
We reserve the right to cancel and refund an order if an item has been listed incorrectly, is unexpectedly unavailable, or if we are unable to fulfil the order.
Shipping
Orders are usually dispatched within 1–3 working days. Delivery times are estimates and may vary depending on destination and delivery service.
Please see our Shipping Policy for further information.
Returns and refunds
We hope you will be delighted with your purchase. Your rights regarding cancellations, returns, damaged items and refunds are explained in our Return and Refund Policy.
Nothing in these terms affects your statutory rights.
Intellectual property
Unless otherwise stated, original artwork, photographs, written material and other original content created by Moss & Maye remain the intellectual property of Moss & Maye and may not be reproduced, copied or used commercially without permission.
Website availability
We aim to keep the information on this website accurate and up to date, but we cannot guarantee that the website will always be available or completely free from errors.
Contact
If you have any questions about an order or these terms, please contact us at MossandMaye@gmail.com.
These terms are governed by the laws applicable in the United Kingdom.