Shipping, Returns & Guarantee

Every order is packed with care and dispatched within 1–3 working days. We want every experience with Moss & Maye to feel thoughtful, smooth, and personal.

Shipping

Orders are carefully wrapped and sent securely. Delivery times may vary depending on location, but we always aim to dispatch promptly and keep you informed throughout.

Returns

If your purchase is not quite right for your space, please contact us within 14 days of delivery. Returned items should be sent back in their original condition. Return postage is the responsibility of the buyer unless an item arrives damaged or incorrect.

Our Promise

Every object in our collection is chosen with care and described honestly. We value beauty, character, and the signs of a life well lived. If an item arrives damaged or significantly different from its description, please contact us and we will make it right.